Although BRAVE is a ‘not for profit’ organisation, we still need to ensure that each course delivered covers its costs. Late cancellations and late transfers make it increasingly difficult to do this, especially as our policy is to avoid cancelling or deferring because of the inconvenience this causes our customers. To avoid charges altogether, please contact us early when cancelling or transferring courses.
Our cancellation and transfer policy is detailed below.
- Less than two months before the event – 25% of the full amount
- Less than one month before the event – 50% of the full amount
- Less than two weeks before the event – 100% of the full amount
- Transfers requested at least 14 days before the event: There is no charge
- Transfers made between 7-14 days before the event: 10% of the event fee will be charged
- Transfers made within 7 days of the event: 30% of the event fee will be charged